Shipping policy

Shipping Policy

Welcome to our store! We are committed to providing reliable and efficient shipping services for all orders. Please review our shipping policy below before placing your order.

Order Processing Time

All orders are processed within 1–3 business days after payment is confirmed.
Orders are not processed or shipped on weekends or public holidays.
During peak seasons or promotional periods, processing times may be slightly delayed.

Shipping Origin

All products are shipped directly from our warehouse in China.

Estimated Delivery Time

Delivery times vary depending on the destination country and local courier services.

Estimated Shipping Times

United States: 7–15 business days
Canada: 8–18 business days
United Kingdom: 7–15 business days
Europe: 7–18 business days
Australia & New Zealand: 7–15 business days
Asia: 5–12 business days
Other Countries: 10–25 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Fees

Shipping costs are calculated at checkout based on your location and selected shipping method.

We may also offer:

Free shipping promotions on selected products or orders
Discounted shipping during special events

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number and tracking link.

Please allow 2–5 business days for tracking information to update.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

Customers are responsible for any customs charges or import taxes that may apply.

Delayed or Lost Packages

We are not responsible for delays caused by:

Customs inspections
Weather conditions
Carrier issues
Incorrect shipping information provided by customers

If your package is lost or significantly delayed, please contact us and we will do our best to assist you.

Incorrect Address

Please ensure your shipping address is correct before completing your order.

We are not responsible for packages delivered to incorrectly provided addresses.

Damaged Items

If your item arrives damaged, please contact us within 7 days of delivery with photos of the damaged product and packaging. We will assist you with a replacement or refund where applicable.